diff --git a/crates/web-form/src/main.rs b/crates/web-form/src/main.rs
index 58d76b3..371bada 100644
--- a/crates/web-form/src/main.rs
+++ b/crates/web-form/src/main.rs
@@ -87,7 +87,10 @@ async fn send_email(form_data: FormData, state: &State) -> Result<(), Box<dyn Er
         ),
         ("Service", form_data.service),
         ("How can we help?", form_data.help),
-        ("How did you hear about us?", form_data.hear_about),
+        (
+            "How did you hear about us?",
+            form_data.hear_about.unwrap_or("Not provided".to_string()),
+        ),
         (
             "Other",
             form_data